The Technology Support Services Division of IT is led by the Associate Vice President of Information Technology and Resources, and is the first line of support for all technology-related issues, concerns, or questions. This division is responsible for support services, desktop/laptop deployment, maintenance and repair, classroom equipment management, and overall technology asset management. If you need information about technology issues, click on the Support Hub link. If you need technology help, then click on the Submit an IT Ticket link.
The Support Hub can help you with a variety of issues, from how to access your electronic accounts, to backing up your computer, using Blackboard, MyLesley, Self-Service, and other digital resources, and even how to use your phone.
Our Laptop Program is a comprehensive service for all students, faculty, and staff to purchase a laptop and receive technical support for their personally-owned computer.
Services include repair, virus removal, software installations, and component upgrades regardless of where you purchased your computer.
Need computer assistance?
Phone and Email
- Sherrill Library
89 Brattle Street
Cambridge, MA 02138
When to Contact Us
- IT Hours:
9:00 AM – 5:00 PM
- Off Hours, Classroom Support Only:
5:00 PM – 9:00 PM
- IT closes during University holidays and emergency closures.