What do we do?

Lesley University Campus Safety and Services encompasses the Campus Safety and Community Resource Department, Lesley Alert/ Emergency Notification, the Lesley University Virtual Bookstore, Parking, Shuttle Services, Laundry, CashLynx, and ID cards.

Campus Safety and Community Resources Department's mission is to provide a safe and secure environment on campus and to enhance the quality of life at Lesley by providing round-the-clock informational service.

Lesley Alert is the University’s Emergency Notification System. It allows the Campus Safety and Community Resources Department to send out on-campus emergency alerts to students and staff simultaneously via email, text messaging, and phone (for example snow closings). All active members of the campus community are automatically enrolled to receive alerts via their Lesley.edu email only, in order to receive alerts on your cell phone, you need to register that device by logging into https://www.getrave.com/login/Lesley

Lesley University Virtual Bookstore offers a wide selection of textbooks and course materials, with fast and free shipping directly to your home or on-campus mailbox. Log in using your Lesley username and password via single sign-on.

Shuttle Service: We make it convenient to get around Lesley. Whether you are heading to class, to the library, or just meeting friends. Sure, you could walk between campuses but getting a ride is faster and sometimes necessary. Our three van shuttles service all three campuses every 10 minutes with routes in all directions. Shuttles are in operation from September through May, five days a week from 7:30 am to 10:30 pm.

CashLynx is a prepaid spending account on your Lesley ID Card offering a safe and convenient way to make purchases on and off campus. You, or your parents, make a deposit to your CashLynx account before using it for purchases. For the benefits/how-to-use information, visit https://lesleycard.com/cashlynx.html

Lesley Card is the official identification card of Lesley University. It is issued to all members of the University Community and is required for identification and access to campus buildings and essential services. Both CashLynx (for making purchases on and off campus) and your meal plan (on-campus dining, if you purchased a meal plan), are accessed by your Lesley ID Card.

When are we available?

The Campus Safety and Community Resources Department is available to you 24 hours a day 365 days a year.

The Lesley University Virtual Bookstore customer service hours are Monday – Friday, 8 a.m. – 11 p.m. ET, and Saturday & Sunday, 9 a.m. – 6 p.m. ET. Call (800) 325-3252 or email customerservice@bncservices.com if you need assistance. 

Lesley Parking and Transportation Services are operational.

Emergency Alerts are available 24 hours. You may update your information online.

CashLynx is available during operating hours for vendors. Email lesleycard@lesley.edu if you need assistance.

Where can you find us?

Campus Safety and Community Resources Department

The main office and dispatch center are located at 34 Mellen Street, Cambridge, MA 02138.

The Porter Campus location is located on the 1st floor of University Hall at 1815 Massachusetts Avenue, Cambridge, MA 02140. Please see the Public Safety page for a complete list of locations.

For Emergency Notifications/Lesley Alerts, you can update your information anytime on our alert system page.

Bookstore

Find the Lesley University Virtual Bookstore online at bncvirtual.com/lesley.

Laundry Rooms

Laundry rooms are located in each of the Residence Halls.

Shuttle Service

Campus Shuttle Service stops are located on all 3 campuses.

  • South Campus – corner of Hastings Avenue and Philips Street
  • Doble Campus – at Mellen Street circle in front of 29 Mellen Street
  • Porter Campus – the parking lot behind University Hall, 1815 Massachusetts Avenue

Lesley ID and CashLynx

Lesley ID cards are available 24 Hours a day at the Doble Public Safety Office 34 Mellen Street, Cambridge MA, 02138 and 8:00 am-4:00 pm, Monday–Friday at the University Hall Public Safety Office.

ID card Policy

CashLynx is available during operating hours for vendors and vending machines.

Why would you contact us?

Contact the Campus Safety and Community Resource Department if you:

  • need a safety escort
  • have security or safety questions or shuttle questions
  • are locked out of a building or room
  • would like a personal safety alarm
  • want to report a crime or something that seems out of the ordinary
  • have a parking question
  • have a car that needs a jump
  • need any other questions or resources

This department can assist you or direct you to the correct person, 24 hours a day, 365 days a year. Call 617-349-8888.

Contact the Lesley Card Office for:

  • Access or ID card Questions
  • CashLynx questions.

Contact the Bookstore regarding:

  • questions about rentals
  • digital vs. paper
  • product availability
  • how to order
  • questions about textbooks for classes.

Contact Emergency Alerts regarding:

  • how to change your information or login
  • how to opt-out
  • failure to receive an alert
  • how to add another cell phone to receive a Lesley Alert
How do you contact us?

The Campus Safety and Community Resources Department can be reached at 617.349.8888 or publicsafety@lesley.edu.

Lesley Card can be reached at 617.349.8888. You can also submit a ticket on the Support Hub or email help@lesley.edu if you need assistance.

Lesley Card Customer Service (CashLynx Service Center) can be reached at 888.841.3340.

The Lesley University Virtual Bookstore can be reached at (800) 325-3252 or customerservice@bncservices.com.

Questions
Who do I call if I need an escort?

Call the Campus Safety and Community Resources Department at (617) 349-8888.

Where can I find a list of shuttle stops?
I need basic first aid, who do I contact?

Call the Campus Safety and Community Resources Department at 617-349-8888.

I’m locked out of my office or room, who do I contact?

Call Campus Safety and Community Resources Department at 617-349-8888.

An off-campus merchant charged me too much or duplicated a purchase, what should I do?

Contact the merchant locations manager and ask them to correct the issue. Like a credit card, the University cannot act on your behalf with off-campus merchants.

Can I get a digital text book or can I rent a digital text book?

Many texts come in a digital format. Visit bncvirtual.com/lesley for more information.

How do I update or opt in/out of emergency alerts?

You can do so 24 hours a day online. Please visit https://lesley.edu/faculty-staff/campus-safety-services-facilities/alert-system for complete instructions.

I received a parking ticket, what do I do?

Parking Tickets may be appealed at https://lesley.thepermitstore.com within 21 days of being issued. Please note, parking tickets can only be appealed online.