Submit your Undergraduate Deposit
Deposit today to reserve your spot in the upcoming fall class! We're excited to welcome you to the Lesley community.

Disability Support Services, Spring 2022

Welcome to the Seventh Issue of Resourceful News!

Hello, readers! Happy spring to all of you. It feels like a season of showing up—showing up on campus, showing up for social and community events, and showing up (at the beginning of the semester) for weekly Covid-19 testing. We are rolling with a combination of wary idealism, reflection on the past two years, and curiosity about what might be coming next. Students, faculty, and staff are showing up in a much more physically present way. As we bring our body/minds back into the classrooms, offices, and meeting spaces of higher education, it is worth thinking about the layers of identity, visibility, and vulnerability that we bring with us, too. 

What does it mean to show up as a disabled professor? A disabled creator? A disabled person in realms that prioritize productivity, exceptionalism, and achievement, when disability has for so long been considered a deficit? Right now, it means holding that particular tension, and deciding how to test or lessen it. The standard societal narrative around disability is one of limitation and liability. But when disabled people pull their authentic stories into what they do or create, the resulting work shines with diversity and innovation. This is why practices like self-disclosure, disability-forward artistic expression, and exploration of the impact of disability within academic scholarship are so powerful. Additionally, boldly weaving in disability makes it possible for others to claim disability identity. It breaks down stigma and shame. And it shifts the prevailing narrative of disability in a positive direction. 

For this issue of the newsletter, we are focusing on this dynamic of showing up with a disability. Disabled George Washington University Ph.D. student Karly Ball focuses on the importance of having openly disabled professors, and how colleges and universities can facilitate and support that. The Q&A section looks at accommodations for internships. Paola Almonte Colon, an Animation student, talks about representation and rights within her chosen field. As always, the Student Showcase features amazing art where disability is centered and celebrated—as it should be!

In partnership,

Holly Aldrich
Assistant Director, Disability and Access Services, and Editor

Featured Articles

View Articles Featured in this issue of the Newsletter.

  • Colleges Should Make It OK for Faculty to Disclose Disabilities

    Colleges Should Make It OK for Faculty to Disclose Disabilities

    By Karly Ball
    Originally published on March 18, 2022, for Inside Higher Ed. Reprinted by permission of the author.

    I shrank down in my seat as my professor handed the tests back. I couldn’t remember a single question that was asked or any of my responses. My memory of the exam was a fog even though I had just taken it a week before. I knew that the grade I would receive, and the professor’s reaction to it, would shape my value as a student in this class and at this institution. When that moment arrived, she placed my test facedown in front of me, avoided eye contact, and quickly moved down the row of students.

    Watching me struggle to hold back tears as I peered at my failing grade, my professor asked me to come to her office. She didn’t tell me that I should have studied harder or that she was disappointed in me. Rather, she calmly asked me about some of the material on the test. As I recalled the material out loud, a warm smile crept onto her face. Then she showed me my test, thoughtfully and proudly pointing out each missed question that I had just verbally given her the correct answer to. We talked about how it seemed like I was always either at the top or the bottom of the class and that this might have something to do with the way my brain worked. She then shared that her sister had similar issues. During our conversation, I realized that this accomplished professor was highly familiar with someone who was like me. Such an understanding was enough to make me believe that I might be good enough for that college, too.

    It was the first time I had a professor who demonstrated close familiarity with disability. As disability-identity scholars note, it’s rare for college professors to disclose their disabilities. Peer-review processes can make it difficult to talk about researchers’ disabilities in journal articles, and the heavyweight placed on biased student evaluations in tenure-review processes discourages professors from outing their minority status to students.

    A general stigma in college culture further disincentivizes professors from disclosing their disabilities. Even as colleges strive for more diversity, disability continues to be largely ignored as an identity group. Our group, as defined by our deficits, challenges the conceptions of merit that the academy was built on, and that doesn’t bode well in many higher education circles.

    Research also has identified deeply engrained perceptions of normality that govern how universities operate. This privileging shows up across higher education, from admissions policies based on merit-based test scores and GPAs to emphasis on “rigorous” courses that rank students on bell curves. Through efforts like these, the academy continues to be ableist and disadvantage people with various learning abilities and those in neurodiverse learning communities.

    Colleges have worked to improve diversity, equity, and inclusion efforts for most identity groups through targeted recruitment efforts, but they’ve made relatively small changes in practice and policy for students with disabilities. To fully include those students, institutions must reimagine their conceptions of merit. They must recognize the value in different types of abilities and ways of knowing that higher education has traditionally discounted.

    Colleges must stop ignoring us, and that starts with encouraging professors to disclose their disabilities. How can we expect students to seek help from their learning assistance center without role models who demonstrate that people with accommodations can be smart? How can students who need expensive medical care plan for post-college careers with mentors who don’t talk with them about health insurance? When professors disclose their disabilities or are empathetic to those who have disabilities, they open up possibilities for further conversations. Those conversations are opportunities for transformation by redefining what success in the academy means for those who are conditionally accepted.

    As many as 42 million Americans have a disability, and 96 percent of those disabilities are categorized as invisible. This category contains several types of disabilities, ranging from mental health and neurodiversity issues to diabetes and multiple sclerosis. While some of those conditions are more apparent than others, they all share the trait of generally not being obvious at first glance. That means that most people with disabilities face decisions about whether and when to disclose.

    The invisible nature of many disabilities makes it difficult to tell how many disabled professors there are. For example, a 2017 report found that 1.5 percent of the faculty at the University of California, Berkeley, reported having a disability. However, the authors of that report commented that they suspected the number was higher but that underreporting made it impossible to get an accurate estimate of the number of disabled professors. As long as college structures disincentivize disability disclosure, most faculty members will continue to hide their disabilities.

    Finally, institutional policies and practices around disability disclosure within academe must change. At least three recommendations should be considered.

    First, faculty service to their institutions by disabled professors should be prioritized in tenure-review processes. We know that institutional service falls disproportionately on women and minority faculty and that this service is not valued highly in the tenure-review process. If we want disabled faculty to work with disabled student groups, serve as faculty advisers, and give talks about their disabilities to classes, colleges must incentivize them to do so.

    Second, academic journals should encourage disabled researchers to discuss the relationship of their disability to the scholarship they produce. The publication continues to be a major determining factor of a professor’s merit. For academe to take disability seriously as an identity, other faculty members need to know that disabled professors exist and how their disabilities inform their research.

    Third, colleges need to re-evaluate how they prioritize student evaluations. Long-standing research shows that student evaluations are heavily biased against marginalized faculty. When professors disclose their disabilities to students, they expose their minority group status and may face consequences for it in the student evaluation process. Faculty need to know that their jobs are protected if this happens.

    The need for more disability disclosure among current faculty does not excuse colleges from also needing to hire more disabled professors. Since the passage of the Americans With Disabilities Act in 1990, more disabled people have steadily claimed their rightful seats in higher education. Currently, around 20 percent of college students report having a disability, and that number is probably underestimated because of the students who don’t disclose it. College faculty composition should change to reflect the growth in the number of students with disabilities in higher education.

    To fully embrace people with disabilities in higher education, faculty members with disabilities should know that they belong at their institutions. For that to happen, colleges need to encourage more openly disabled professors at the front of classrooms.

  •  An interview with College of Art and Design student Paola Almonte Colon       

    "I Will Change That and Make Sure That People with Disabilities in Animation and Video Game Mediums are More Recognized”

    Paola Almonte Colon is a student in in our College of Art and Design majoring in Animation and Motion Media. She is hard of hearing and passionate about making space for stories about being Deaf/hard of hearing in animation.

    In this Q&A, Paola shares some incredible insights on the importance of representation in animation, her strengths, challenges she has faced, and how to practice self-advocacy in the workplace. 

    Q: How did you become interested in animation?

    I became interested in animation when I was working in a STEM workshop with my computer teacher at Horace Mann School for the Deaf and hard of hearing. I was making a character look as if they were running, and the computer teacher informed me about the animation medium. That's when I became fascinated. I got more involved in animation during middle school at Horace Mann and high school at Boston Arts Academy. I did some stop motion animation, 2D animation, and experimentation with various art mediums. I eventually got into 3D animation and modeling with Blender, thanks to the initial inspiration I got from my high school teacher.

    Q: Can you tell me about your experience as a student in the animation program here at Lesley?

    My experience as an animation student at Lesley University has been a great learning experience. I love getting to work on various teams with my classmates and receiving constructive feedback about how to improve my storytelling as well as visuals in my story with my classmates and my professors. My first two years of college were pre-pandemic, so I got to use many of the tools available at Lesley University. My favorite is the motion capture suit in the green room. It lets me record animation data and imports it into programs to fix animation data. When the Covid pandemic hit, I took advantage of Zoom and was able to experiment with working remotely on my projects at home in my personal office space. I am able to use all of the programs I downloaded onto my laptop with my art tablet connected, as well as my wireless mouse to get work done. I wish that there were more 3D animation, rigging, and texturing classes. 3D animation is still a new medium with evolving technology, so it would be great to have more support for this animation medium.

    Q: What are your professional goals?

    My professional goal is to get a job in an animation studio or a video game company to build experience working on a collaborative team, as well as build up my skills and knowledge. I am training myself to keep improving in 3D animation skills. I focus mainly on character animation. I am also planning on learning coding languages to help support my 3D animation projects, like producing apps or making some video games. I am very fascinated with motion capture technology in virtual reality and augmented reality. For my side work or personal projects, I am planning to make more videos about my progress in learning animation skills or coding languages through social media.

    Q: How has being Deaf/hard of hearing influenced your artistic process?

    Being Deaf/hard of hearing influences my artistic process because I am always paying close attention to visual feedback from my professors, my classmates, and in my internships. I also make sure I hear everything clearly with the aid of hearing aids or by using noise-canceling headphones in virtual meetings. Requesting accommodations helps a lot as well, like making sure I have closed captioning in videos and having an ASL interpreter there to interpret what others are saying.

    Q: What are your thoughts about representations of Deafness and disability in animated media?

    As for representations of Deafness and disability in animated media, I would say they are very rare, or these topics are barely addressed in animated media. 

    I have been seeing some progress in recent years. For example, in the PlayStation 5 game Spiderman Miles Morales, I got to see Miles signing in sign language with a Deaf girl in the game, and he's also of Puerto Rican descent. It made me very grateful. I felt represented and recognized, as I am also Puerto Rican and know American Sign Language. I have also seen some films that include Deaf characters, like the anime A Silent Voice, where a girl was bullied and outcast, but a boy learned sign language as he got older. It tackles some hard themes. The horror movie Hush has a Deaf main character. My critique of that film is that her house has wooden floors, but I can tell that the movie only focused on her visuals. She would have felt vibrations through the floor. Personally, when a man is walking on a wooden floor, I can feel the footsteps, or see reflections/shadows on the floor. When you have a loss of one of the five senses in the body, like severe hearing loss, there is a shift. My other senses, like vision and touch, are heightened. I am hyperaware of my environment.

    I have also noticed that many times a Deaf person is shown in a group of other hearing people, making them a token character. I would love to see more movies or video games where Deaf/hard-of-hearing people are together in groups with other Deaf/hard-of-hearing people or others with disabilities as well; they have a very active community and are always getting together for events or gatherings. Before the pandemic, I liked meeting at a coffee shop with a group of Deaf/hard of hearing people all in one place. During the pandemic, I started using an Oculus Quest 2, which is connected to my laptop, and I discovered that there is a community of Deaf/hard of hearing people in a virtual social app, dressed in 3D avatars, signing to each other in sign languages using limited hand gestures. This reminded me of ASL poems at Horace Mann, where you are challenged to tell stories with limited hand signs, and you get to be creative. It is tricky since I am limited by buttons and sensors on the controllers, so I must figure out a way to sign with others.

    I personally would love to see better disability representation in animation media produced not just by small studios, but also by big studios like Disney or DreamWorks. I want to combat stereotypes and educate the public about the amazing Deaf/hard of hearing culture. Society overall is very ableist, and ableism even happens in workplaces.

    As for children who have a disability, I want them to see representations of themselves in animation. It would be great to see main characters with disabilities as Disney princesses or princes, as a possible example of disability representation from big studios. I also want adults with disabilities to also be featured in media. I have noticed many times with internet searches that people only focus on children with disability needs. The truth is that when you have a disability, it sticks with you into adulthood, and you have to learn how to adapt to the society around you, like going to work, engaging in conversations in public spaces, and more.

    If I don't see enough representation, then, as an animator, I will change that and make sure that people with disabilities in animation and video game mediums are more recognized.

    Q: What strengths do you bring to the craft of animation?

    The strength I bring to the craft of animation is being able to focus on characters. I love being able to bring a character to life through the rigging, setting up various facial expressions, having the mouth do different mouth shapes depending on the sound of the word, and controlling the whole body in poses. I love being in control of my creations. I am always learning something new. I work with not only humans but also animals, anthropomorphic creatures, fictional creatures, and so on. You can do so much with characters in terms of features like color, hair, fur, clothes, eye shape, and different styles. 

    Q: What challenges have you faced as a Deaf/hard-of-hearing animator? 

    One of the biggest challenges I have faced as a Deaf/hard-of-hearing animator is making sure the characters feel believable in 3D animation. I have noticed that in many animation mediums there's a lot of talking involved, but not enough acting. I want to see more of the “Show, don’t tell” method. I want to incorporate more body gestures, facial expressions, and even some American Sign Language in my workflow. Working with fingers and hands is the hardest part of 3D animation. I must control and set up poses for each finger and hand, making sure it looks natural when holding props. If there's motion capture with hands, I can track hand movement data and apply that in animation, but if not, I have to manually animate the hand and fingers as they interact with objects. 

     I am often faced with unexpected technical issues in 3D animation, where sometimes the character will not work as expected when I am trying to set up a certain pose. I am offered many solutions; some solutions work while others don't. It can depend on the version or number of the software or program I am using. If there's an update to the menu there maybe name changes or a new layout. Physical books get outdated easily due to updates over the years as technology gets better and more powerful and accessible. I mainly rely on Google, YouTube, website forums, or reading documents online to find solutions to my technical issues. There are also eBooks. I feel like eBooks should be designed to be updated with newer information when there's a new program update. My animation or character might work fine with an older version of a program but then not work with certain parts of an update, so I will choose to keep using the older version if it means getting the project done. Currently, I am working with the newest version, and so far, everything seems to be working out for me. Working with technology always means you must keep up to date while expecting changes, and you never stop learning. 

    Q: Why is it important for Deaf and disabled people to be involved in the field of animation? 

    I would say the most important reason why Deaf and disabled people should be involved in the field of animation is that in current times media is more portable and accessible than ever, thanks to social media, smartphones, and laptops. You have the power to send a message to the audience through visuals and storytelling in animation media. I also notice that there's a huge emphasis placed on audio or sounds, and while I don't mind audio or sounds, seeing videos with no audio should also be normalized, since someone with no hearing can still enjoy the visuals. Plus, when something has no audio, you focus on the smaller visual details, like how the character interacts with others. If there's too much dialogue and not enough acting, it really makes you think about how the scene could be more interesting with more emphasis on acting or facial expressions.

    Plus, closed captioning in videos needs to become an industry standard or a requirement, especially in mediums like movies, videos, and video games. I dislike when I come across a video or video game, and the characters are talking but there are no closed captioning options or closed captioning is inconsistent (especially in interactive mediums like video games where there are multiple characters). It can be immersion-breaking or important information can easily be missed. 

    I also want to see more Deaf/hard of hearing and disabled people in the animation workspace to combat the ableism that might occur. There are lots of ignorant people out there who look down on disabled people, which is discrimination, and I want to see less discrimination and ableism. There are laws in place to protect disabled people in the workspace and their employment. Finding a place where you can be yourself and be accepted in the community is always a great feeling. When you are in a work environment where everyone is in harmony and it is a comfortable place to work, it can help boost creativity and be team productivity. Also, especially if you have a disability and you are working in a workplace, it is the company’s responsibility to be able to provide accommodations. It needs to be normalized. They can't deny accommodations.

    Q: What is your advice to those who are Deaf/hard of hearing entering the workplace? What should companies or employers know about discrimination at work?

    I want Deaf/hard of hearing people know that there are options and help out there to aid you at work as long as you request it. To companies and employers, you must respect the accommodations of Deaf/hard-of-hearing people upon their request.

    Accommodations can include closed captioning in videos, CART (real-time closed captioning), a professional staff person typing in captions, requesting ASL interpreters or international interpreters for different languages, having a note-taker, someone who types a transcript, making sure the person speaking doesn't cover their mouth or mouth is in clear view, having a visual to aid in your presentation, and video recordings or transcripts for virtual meetings.

    Discrimination to be aware of at work (some based on personal experiences in a work or learning environment): 

    • Being denied a work position because of your disability when you otherwise meet the requirements. 
    • Being asked to pull your hair back to hear better and not cover your hearing aids. You can still hear fine with hair covering hearing aids. This shows someone else assuming they know more about you as a person when they don’t. Only you know what you need or what works for you. Don't let others control or make decisions for you. You can let your hair down. It won't affect your hearing aids. 
    • Shouting or waving your arms from far away in a room when you can just talk in front of a Deaf/hard of hearing person in a normal tone (unless you are asked to raise your voice). If there's a noisy environment, try to move to a different room where there are fewer noises. If someone is Deaf/hard of hearing, gently tap on their shoulder to get their attention and engage in a conversation. 
    • Don't babysit or always help or coddle someone who is Deaf/hard of hearing. Ask if they want help first and if they say no, leave them alone and let them be productive with their work. 
    • Whispering on purpose so ASL interpreters cannot hear you. Then they cannot interpret what others are saying to a Deaf/hard-of-hearing person. This is rude and it is discrimination. You are purposely impeding access to information to someone who is Deaf/hard of hearing. 
    • Being purposefully ignored, being denied certain accommodations, or others thinking they know what's best for you in meetings. You need to speak up and advocate for yourself. Say it's not acceptable and say you requested the accommodations. Accommodations are there to aid you. 
    • If you see someone making assumptions about you based on stereotypes, be sure to teach them it isn't okay to assume something about someone based on a stereotype. This is harmful and can contribute to a toxic workspace. 
    • If you feel like you are not being respected at work or being discriminated against, look up laws to see if what’s happening at work is illegal. Bring it to the attention of higher-ups and complain about it. 
    • If the workplace environment isn't healthy or if it is toxic to work there and you don't feel accepted, search for another job. If it's possible, try to start a side hustle, gig, or business so even without a salaried job you are still making money in some way to support yourself until you find another job. Always be prepared for anything. 
    • If you miss any information, it's okay to ask someone to repeat the sentence. Someone who is explaining something to you may need to repeat it many times until you understand. If they get impatient, irritated, or say "You should have listened better" despite knowing you are Deaf/hard of hearing or disabled, that is being ignorant, disrespectful, and also discriminatory. They need to respect your request to repeat any information or summarize. 
    • If there are sign language interpreters at work or in a learning environment, everyone should respect the sign language interpreters, as they are there to aid a Deaf/hard of hearing person in conversations or group discussions. If the interpreters ask someone to speak more slowly, repeat something, or clarify information, they should do what the interpreters say. You cannot force an interpreter to leave the room. It is up to the Deaf/hard of hearing person if they want the interpreters to stay or not. Sadly, I have personally seen interpreters being disrespected in a work/learning environment, making their jobs harder and also leading to frustration for the Deaf/hard of hearing person who requested that accommodation for themselves. 

    To Deaf/hard of hearing people, I suggest taking advantage of the power of social media, the camera in your smartphone, and the internet. Upload your progress or updates through social media. Art and animation are so powerful as visual mediums. Take advantage of that and take that power into your own hands. The more people are aware of disabilities in the public, the more society can take a step in the right direction in making life better for everyone and making society less ableist. Stay strong, and I suggest joining communities with others with disabilities like you so you can have close friends and a support group to go to for advice and support. 

  • Faculty question: How do I make sure students receive accommodations during internships?

    Q: I teach an internship course, and a number of the students utilize classroom accommodations. They will be completing hours at internship sites this semester. How do I make sure that they open up about disability and receive accommodations for their internships? I want to support their success, and I already know that they benefit from the accommodations listed in their accommodation letters.

    This is an excellent question, and it clearly comes from a place of care and support. It makes sense that you would consider what you know about these students, their accommodations, and how well accommodations function in the classroom and then want to replicate that system at an internship site. After all, in education we want to go with methods that lead to better learning outcomes for students, right? 

    However, under the Americans with Disabilities Act (ADA), accommodations are not implemented automatically, nor are they meant to absolutely ensure successful outcomes. The ADA is a civil rights law. The accommodations process always begins with choice and self-disclosure. This is true even if staff members in Disability Support Services work with students on classroom accommodations, or if you as a professor observe that these students perform better academically when accommodations are in place. Students get to decide if and when they disclose for each new course and for each new program-related requirement (such as an internship). This is their right under the ADA and is also important when we think about the vulnerable and complicated nuances of self-disclosure. 

    While the disclosure is always up to the students themselves, there are definitely ways that you can support them as they contemplate this decision. You can make it known to all students enrolled in your course that staff members in Disability Support Services are available to work with students who choose to pursue accommodations on-site and that it is usually preferable to address accommodations as early as possible. You can make referrals to our office if a student is unsure about using accommodations at their internship. And you can be enthusiastic, open, and available if a student ultimately decides to disclose. 

    As you might imagine, disclosure is just the beginning of the accommodations process for students at internships. After disclosure happens, you have the opportunity to move forward in a collaborative fashion with the student, Disability Support Services staff members, and the site contact. For more on this question and other accommodation-related topics, you'll find more resources in our Disability Support Services Accommodations Toolkit

  • Student Showcase featuring Steinberg Henry, Xochitl Mendez and Kateri Collins

    Beautiful Subjects

    By Steinberg Henry, Ph.D. Student in Educational Studies: Human Development and Learning

    I am writing a dissertation on the experiences of adult learners using their active imaginations to reach for well-being and new ways of seeing. They are all blind and so am I. 

    As you can well imagine, the encounter between me as a researcher and them as participants or so-called subjects is both exciting and complex. It is exciting because they say real powerful things about experiences with blindness. Their stories are complex because though they’re categorized in research as subjects, they are vital to the sense-making of the whole sentence. Like words in that complete sentence, they are and have the right to be alive. In fact, they are neither subjects nor objects, but framers of unique bodies of knowledge touching the blindness phenomenon. I suggest that they be listened to. Here’s a sliver of what Nil and Liz shared with me. 

    At the base of some theorizing 

    Now Nil is a so-called subject, but here is what he answers when I asked him about when he began to give up the loss of sight mentality. 

    “I think that it's ongoing. you know…there are still moments if I'm honest with myself, that I miss it. But they are fewer and farther between now. So in the beginning it was difficult. Right? Well, primarily because I did not have the alternative skills of doing things differently.”

    This so-called interview subject, through the resources drawn from his experiences, could reflect meaningfully on his particular phenomenon. In the words of Triplett et al. (2012), Nil did some “appropriate cognitive work” (p. 2), transcending the ‘intellectual ability’ stigma associated with blindness. Again, in the words of Triplett et al (2012), Nil had “cognitively resolved” his “struggle with the stressful event” (p. 5). The struggle continued even as he acquired new skills in braille, reading print, and using the cane to navigate and know his living space. “Fewer and farther between” indicates Nil’s accumulative knowledge and social competence skills – the so-called subject is resourceful.

    The second participant in the creation of knowledge is Liz. Liz who is blind taught blind youths how to be mobile in and around their town. I asked Liz about the blind leading the blind.

    “I've done it a lot, you know, ‘Hold on to my elbow, I'll help you get through the crowd,’ and we're both blind. The way that I look at it more now is like the blind helping that blind person navigates this world that isn't designed for us. So the blind do lead the blind because, um, you know, it's important to have that network of blind people around you. It's important to have people that you can reach out to and say, ‘Hey, you know, I'm having a really hard time using my cane. Could you give me some advice on how to do it?’”

    The ”people that you can reach out to” and that “network” are critical. When both are set in motion, peopled by those sharing a phenomenon along the lines of what Bronfenbrenner (1977) calls “a nested arrangement of structures” (p. 5), a dynamic coherence can be experienced by those participating. 

    It is a world not “designed” for us. It is designed. So what was someone thinking? Oh, those blind should learn to see given what we’ve designed and provided. It is our sacred responsibility. Liz could be said to have shattered a way of thinking about disability. Those physically blind can lead those physically blind. Indeed, novel pathways of knowing may well be discovered. It is when the ignorant lead the ignorant that the trouble begins. So much for my beautiful subjects!  

    References

    • Bronfenbrenner, U. (1977). Toward an experimental ecology of human development. American Psychologist, 32(7), 513-531. doi:10.1037/0003-066X.32.7.513
    • Triplett, K. N., Tedeschi, R. G., Cann, A., Calhoun, L. G., & Reeve, C. L. (2012). Posttraumatic growth, meaning in life, and life satisfaction in response to trauma. Psychological Trauma: Theory, Research, Practice, and Policy, 4(4), 400. doi:10.1037/a0024204

     

    Re-Imagining Work in the Post-Pandemic Era: An Arendtian Lens
     

    By Xochitl Mendez, Ph.D. Student in Educational Studies
    Originally published on March 29, 2022, for The Petrie-Flom Center for Health Law Policy, Biotechnology, and Bioethics at Harvard Law School
    Reprinted by permission of the author.

    The coronavirus pandemic changed the world in countless ways, and for a moment it challenged the pre-pandemic separation of—in Hannah Arendt’s terms—the Private and the Public. To Arendt, the Public is defined as the sole realm where a human can live in full, as a person integral and part of a community as an equal.1 Being human is only fully procurable by the presence that a person achieves when acting among others. Contrastingly, to Arendt, the Private is a shadowy space without sufficient worth to merit “being seen or heard” by others.2 The Private is also the place where toiling with the endless necessities of providing for one’s body resides.

    The Covid-19 pandemic challenged this separation. As many people and their loved ones fell seriously ill, an overwhelming portion of our nation found themselves for the first time living a struggle that previously was familiar mainly to those who suffer from chronic medical conditions. Millions were locked down and marooned at home—a radically novel experience to many, yet one that is sadly commonplace to a considerable number of individuals who live with disability and illness every day. Large portions of the workforce found themselves restricted to working remotely—a reality habitual to individuals who lack access to the workplace. All of these experiences suddenly stopped being private experiences—they became critical concerns discussed by a citizenry of equals, worth “being seen or heard”3 by others, and demanding policy and political action. 

    An important reason, in my view, why society has been so slow in embracing the rights of individuals with disabilities and chronic conditions, as well as in making meaningful advances for their inclusion across the board, is precise because we as a society believe in preconceptions that assert that attending to one’s body, or dealing with its perceived limitations, must necessarily be relegated to the Private and not to be disclosed in the Public. Further, what lives in the Private is often the subject of doubt and is discounted with suspicion. For far too long, for example, maladies such as chronic fatigue, brain fog, and pain were seen with skepticism as ‘exaggerated,’ ‘made up,’ or ‘unexplained illnesses’ yet they gained legitimacy once long Covid inescapably made them a public concern.

    The dichotomy between Private and Public—this hiding and showing to others—is especially fraught in the workplace. It is quite telling that so many members of the workforce report feeling that their efforts and labor remain unnoticed and want their work to ‘exist,’—to be seen and be recognized by others in Arendtian terms; to be assured that their toiling is productive; that they will leave something behind in the social world. Yet it is precisely invisibility that is ordinarily sought in the workplace when it comes to illness, disability, and chronic conditions. 

    Disclosing the extent of an illness, or what may be seen as an impediment, is usually an uncomfortable choice for the average worker. On the one hand, disclosure is often necessary to obtain needed accommodations and is also an appeal to understanding and flexibility. On the other hand, this disclosure can induce unjustified assumptions and discrimination. Presenting an impairment or even a difference—even one that can be easily accommodated or that bears no relationship to performing on the job—still makes the person, unfortunately in the eyes of many, ‘disabled’ and less productive.4 Even those who struggle with disabilities and illness may themselves internalize these biases, or defensively respond to them in others, and engage in “information control.”5 That is, choosing to not disclose, or at least attempt to minimize, the visibility of differences, illnesses, and disabilities. Taken to an extreme, in order to conform to pernicious expectations and constant prejudices, a person suffering from illness or disability may, to echo Arthur Frank, “act according to others’ cues of what they want from them, which is to disappear.”6

    This social pressure to hide away differences and uncomfortable truths into this Private sphere is perhaps also one of the reasons why recognition is so difficult to attain for those who work (as indeed this is real work) to manage their disabilities and medical conditions as they strive to participate in the workplace and the world. Further, once socially classified as ‘in the private,’ the concerns and realities of people with disabilities are thus set aside—discounted as ‘private’ peripheral affairs, and not for the public to worry about. How then could experiences that are lived in ‘privacy’ lead to the concentration of will, effort, and resources needed to change deep-seated structures and institutions to be more equitable and inclusive? 

    I argue that the ‘needs’ of people who find themselves confronting disability and illness should indeed not be marginalized to the social Private, nor hidden in the workplace, as they are simply modes of the human condition, that is, resulting of a human body that requires care. These needs are not ‘special needs,’ but in reality, universal needs which should be seen as a condition of accepting the body and our own humanity in health and sickness and across its wide variation as it exists in the natural world and as it changes as we age. 

    Arendt observed that “the disappearance of prejudices simply means that we have lost the answers on which we ordinarily rely without even realizing they were originally answers to questions.”7 As we challenge and change the demarcations of the Private and the Public, the pre-pandemic question, ‘What is work supposed to look like?’ should be reformulated to how do we go about redefining work given the capabilities enabled by today’s technologies while we embrace the vulnerabilities that the body imposes on us? How can we reshape the Private and the Public to give recognition to alternate but no lesser modes of the human condition that include disability and illness, while respecting the varying needs of the individual for autonomy and confidentiality?

    Redesigning work with these questions in mind promises to be a challenging yet rewarding exercise in personalization and in developing flexible best practices in the workplace given that each worker is unique in terms of needs and conditions—and different in their comfort levels of disclosure and wants for confidentiality. Nevertheless, this focus on a work culture aligned to the needs of workers with disabilities and chronic conditions—whether pandemic-related or not—can lead to innovations, experiments, and formative evaluations that will result in a better workplace and a better world. In Arendtian terms “work produces an objective world that constitutes our shared human reality”8 and work is what builds the “common ground that joins us into a community.”9 Improving work, and making it more accessible and equitable, is improving the world—something we can aim for as we learn and enact the lessons of the pandemic.

    Notes

    • Hannah Arendt, The Human Condition (Chicago: University of Chicago Press, 1958).
    • Arendt, The Human Condition, 51.
    • Arendt, The Human Condition, 51.
    • Shelly Maciujec, “Unconscious Bias Towards People with Disabilities in the Workplace,” Ability Magazine, Accessed April 22, 2022, https://abilitymagazine.com/unconscious-bias-pwds-workplace/
    • Kathy Charmaz and Dana Rosenfeld, “Reflections of the Body, Images of Self: Visibility and Invisibility in Chronic Illness and Disability,” in Body/Embodiment: Symbolic Interaction and the Sociology of the Body, ed. Dennis Waskul and Phillip Vannini (Aldershot, England: Ashgate, 2006), 35-49.
    • Arthur W. Frank, At the Will of the Body: Reflections on Illness (New York: Houghton Mifflin, 2002), 127.
    • Hannah Arendt, Between Past and Future: Eight Exercises in Political Thought (New York: Penguin, 2006), 171.
    • Paul Voice, “Labour, Work, and Action,” in Hannah Arendt: Key Concepts, ed. Patrick Hayden (Abingdon, England: Routledge, 2014) 39.
    • Voice, Labour, Work, and Action, 40.

    We Deserve Dignity And Respect

    By Kateri Collins, gradaute student in Expressive Arts Therapy, Clinical Mental Health Counseling

    So, yes, I am disabled

    But doesn’t mean you can degrade me

    Doesn’t give you the right to judge me

    Doesn’t give you the right to mock me

    Doesn’t give you the right to reject me

    Doesn’t give you the right to alienate me from society 

    I am a worthy individual 

    I am a smart individual

    Better yet, I am brilliant 

    And you cannot take that away from me

    Yes I am highly educated 

    Yes I wrote a highly popular thesis 

    And I am still disabled 

    Yes I might have to make various accommodations 

    But I refuse to be stopped 

    The world is my playground and will continue to explore and expand even with my challenges 

    Some days will be harder than others

    But I refuse to give up

    So stop looking at us like we are nothing 

    But rather with love and resilience 

    And that we are just as worthy as anyone else

    Let us shine and be a part of a world that hopefully, one day will accept us for who we are. 

  • Lesley Groups focused on Disability Education, Advocacy and Support

    Disability Affinity Group


    The goal of this support group is to provide a safe space for anyone from the Lesley community (students, faculty, and staff) who identify as disabled. This includes the full spectrum of physical and cognitive disabilities. The affinity group's meetings are a space to discuss what life is like living with a disability at Lesley University and beyond. For more information, please contact Reese Hogan at rhogan3@lesley.edu or Bill Porter at wporter@lesley.edu.

    Disability Advocacy & Education Group

    A group that both advocates for Lesley’s disabled community as well as plans events and initiatives that serve to educate the Lesley community on disability. Established in November of 2021, the group consists of many members from across the university, including students, faculty, and staff who either identify as disabled or as allies. For more information, please contact Kim Johnson at kjohnso7@lesley.edu or Raine Snyder at ssnyder9@lesley.edu.

  • Get in Touch

    Do you just want to get in touch with Disability Support Services? Do you have a question about a student, an accommodation, or a disability issue? Would you like to provide feedback on this newsletter or pass along a suggestion or an article? Great! Here's our contact information:


    Disability Support Services
    dss@lesley.edu

    Dan Newman, Executive Director, Disability Support Services, ADA/504 Coordinator
    dnewman@lesley.edu

    Holly Aldrich, Assistant Director, Disability and Access Services
    haldric2@lesley.edu

    Dawn Pulley, Disability Access Specialist
    dpulley@lesley.edu

    Kimberly J. Johnson, Director, LD/ADD Academic Support Program
    kjohnso7@lesley.edu

    Jerimiah Bergstrom, Learning Differences Specialist
    jbergstr@lesley.edu

    Kathleen Hartnett, Learning Differences Specialist
    hartnett@lesley.edu