What do we do?

The Lesley University Support Hub offers a one-stop location to address questions regarding information related to the Office of the University Registrar, Office of Financial Aid, Student Financial Services, Student Financial Planning, and the Student Accounts Office. Visit our online knowledge base for answers to many common questions.

When are we available?

Monday through Friday, 11:00 am to 5:00 pm.

(During the summer session, our hours are Monday through Thursday from 11:00 am to 5:00 pm and Friday from 11:00 am to 12:30 pm.)

Where can you find us?

The Support Hub is located on the 1st floor of University Hall. You'll find it on the southwest side of the building, near the entrance closest to the corner of Massachusetts Avenue and Roseland Street. We're right in between All Eye Care and the Bank of America ATM.


Why would you contact us?

The Support Hub offers a one-stop location to address questions regarding information related to:

  • The Office of the University Registrar (oversees registration, maintains student academic records, issues transcripts and diplomas, verifies enrollment, and handles degree audits)
  • Office of Financial Aid (awards financial aid to eligible students, oversees Mass Grant and Mass No Interest Loans)
  • Student Financial Services (assists students with navigating the financial aid process and answers questions pertaining to student billing)
  • Student Financial Planning (provides extensive services to incoming students with regards to planning their educational funding)
  • The Student Accounts Office (oversees student billing, payment plans, and student refunds)


How do you contact us?

Submit a case through the Support Hub, email us at help@lesley.edu, or call us at 617.349.8760.

How do I order transcripts?

Lesley University has authorized the National Student Clearinghouse to provide official academic transcripts via the Web.

Do you offer a payment plan?

Payment plans are available via the Nelnet Student Account Center.

How do I waive my health insurance?

Students can waive or enroll in the student health insurance plan by logging into gallagherstudent.lesley.com