Refund Policies & Processes

Credit balances can result from overpayment of tuition and fees, scholarships, excessive financial aid applied to your student account, or a change in your enrollment.

Lesley’s Student Accounts Office will issue you a refund if the funds we’ve received exceed the charges on your student account. Our refund policies determine if you’re eligible for a refund, show the percentage you can get back, and explain how we process refunds.

General Refund Policies

  • Students must officially withdraw/drop a course, in writing, to qualify for a refund. Non-attendance without formally dropping/withdrawing results in the student being responsible for tuition and fees.
  • Course fees will not be refunded after the first class meeting.
  • Registration fees are nonrefundable.
  • University policy does not allow retroactive withdrawals or refunds.

Course Withdrawal Refund Policies

The refunded amount depends on the program or course delivery model, the date you formally withdraw from a course or from the university, or the specific program in some cases.

If you change your enrollment status, creating an overpayment on the account, send an email to studentrefunds@lesley.edu to notify us. Make sure we have your correct contact information, including your most recent address.

  • On-Campus Course Refund Policy

    Semester-Long Courses

    This schedule outlines the portion of tuition that will be refunded for 14–15-week courses in the Fall or Spring Semesters, and 12–13-week courses in the Summer Term. Residence hall residents who withdraw prior to the 7th week of classes will receive a prorated refund.

    Time of Course Withdrawal

    Refund

    Prior to the state date of the course

    100%

    During the 1st week of classes

    100%

    During the 2nd week of classes

    100%

    During the 3rd week of classes

    50%

    During the 4th week of classes

    No refund

     

    Short Courses, Conferences, & Travel Study

    For courses with 6 or fewer class meetings, travel study courses, and conferences, there is a 100% refund if you drop the course prior to the start date.

    Once the class has begun, there is no refund. Classes with 6 or fewer meetings typically include: weekend intensive classes, seminars, workshops (including MTEL workshops), and most off-campus courses.

  • Off-Campus Course Refund Policy

    This schedule shows the portion of tuition that will be refunded for courses delivered at off-campus locations.

    Time of Course Withdrawal

    Refund

    Prior to the state date of the course

    100%

    During the 1st week of classes

    100%

    During the 2nd week of classes

    50%

    During the 3rd week of classes

    25%

    During the 4th or 5th week of classes

    10%

    After the 5th week

    No refund

  • Online Course Refund Policy

    This schedule shows the portion of tuition that will be refunded for online course offerings. The percent refunded and deadlines for students who live in Maryland are a bit different.

    Time of Course Withdrawal

    Refund (non-Maryland)

    Refund (Maryland students)

    Prior to state date of course

    100%

    100%

    During 1st week of classes

    100%

    100%

    During 2nd week of classes

    50%

    60%

    During the 3rd week of classes

    25%

    40%

    During the 4th week of classes

    No refund

    20%

    After the end of 4th week of classes

    No refund

    No refund

  • PhD Low-Residency Refund Policy

    This refund schedule applies to students enrolled in one of our low-residency PhD programs.

    Time of Course Withdrawal

    Refund

    Prior to and including Day 5 of the Residency

    100%

    Days 6–10

    50%

    Days 11–21

    25%

    Day 22 or later

    No refund

     

  • MS in Ecological Teaching and Learning Refund Policy

    This schedule applies to students in the MS in Ecological Teaching and Learning summer residency program.

    Time of Course Withdrawal

    Refund

    Prior to and including Day 5

    100%

    Days 6–10

    50%

    Days 11–21

    25%

    Time of Course Withdrawal

    Refund

    Prior to and including Day 5

    100%

    Days 6–10

    50%

    Days 11–21

    25%

  • MFA and Low-Residency Refund Policy

    This schedule applies to students in our low-residency and MFA programs in Creative Writing or Visual Arts.

    Time of Course Withdrawal

    Refund

    Prior to and including Day 4

    100%

    Days 5–10

    75%

    Days 11–29

    50%

    Day 30 and later

    No refund

  • Refund Processes

    Lesley’s Student Accounts Office manages the refund process.

    Financial Aid

    Students who receive financial aid and then withdraw or reduce their credit load during the refund period will have a reduction in their aid award.

    If the financial aid you received exceeds your direct charges for tuition and fees, the Student Accounts Office will refund you within 14 days of when the financial aid was credited to your student account.

    Credits resulting from a Federal Parent PLUS Loan will be refunded to the parent borrower.

    Payment Plans

    If you’re on a payment plan with Tuition Management Systems (TMS), and you later receive enough financial aid to create a credit on your student account, cancel the payment plan with TMS directly. Students won’t have their credit balance refunded to them if they have an active TMS payment plan.

    At the completion of the payment plan, a refund will be issued to the student.

    eRefunding

    We have partnered with Tuition Management Services (TMS) to provide eRefunding services to our students. Review the Contract for eRefunding (PDF).

    Our students are auto-enrolled in eRefunding with LesleyChoice.afford.com. You’ll receive an email from Lesleyrefunds@afford.com, at your Lesley address, asking you to complete your eRefunding account and to choose your refund preference.

    Refund Options

    • Pre-paid VISA debit card
    • Automated Clearing House (ACH)/electronic check (a deposit into your bank account)
    • Paper check

    Prepaid Card Data

    This data has been posted in compliance with Department of Education's Cash Management Regulations (PDF) and will be updated annually.

    • Students with prepaid refund accounts for the 2016-17 academic year: 49
    • Mean amount of fees charged to prepaid accounts for the 2016-17 academic year: $14.78
    • Median amount of fees charged to prepaid accounts for the 2016-17 academic year: $9.00
    • Total remittance to TMS by Lesley University for the Refund Program: $13,867.89
  • Returning Your Refund to a Lender

    If you’ve received a refund, and would like to cancel or reduce your loan, make sure the proper amount is returned to your lender so it is reflected on your student account.

    Returns up to 30 days after disbursement

    If you wish to reduce current and future disbursements of your loan, contact Student Financial Services at sfs@lesley.edu. We can return or reduce your loan funds up to 30 days after the disbursement to your student account.

    Fully canceling your current disbursement(s) results in the cancellation of any future loan disbursements for the current academic year.

    When returning loan funds to a lender, express your request clearly, in writing, so that we reflect your wishes accurately with the lender.

    1. Write a refund return letter that includes:

    • The reason for your return of the refund
       
    • Your full name and student ID number so the return of funds is accurately posted to your student account
       
    • The semester(s) for which you wish to cancel loan disbursements
       
    • Your email or telephone number so we may confirm your return or ask questions
       
    • Keep a copy of your letter

    2. Return your refund.

    How you return your refund depends on how you had received the refund.

    If you received your refund via check:

    • Refund checks are issued from Disbursement Services/Lesley University, from Wells Fargo Bank.
       
    • If you’d like to return your refund for a full or partial reduction of your federal loan, deposit the refund check and submit a personal or bank check, payable to Lesley University.
       
    • Include the letter explaining the reason for your return of the refund.
       
    • Mail or drop off the check and the letter to Student Financial Services (see contact below).

    If you received your refund via ACH/Electronic Check:

    • Submit a check from your personal bank account, or a bank check, payable to Lesley University: Student Financial Services.
       
    • Include your letter explaining the reason for your return of funds

    If you received your refund via pre-paid student debit card, and:

    • You have not activated your pre-paid debit card:
       
      • Use the “Request Check” feature from the e-refund portal to issue a check to yourself.
         
      • Deposit the check into your personal bank account.
         
      • Submit your refund letter and a check from your personal bank account or a bank check, payable to Lesley University: Student Financial Services.
         
    • You have activated your pre-paid debit card:
       
      • Log into Lesley.educatecard.com and go to the "Bill Pay" section.
         
      • You can issue a check to Lesley University (minimal charge for a check) with your refund letter, or, issue an e-payment to your personal bank account (free) and write a check to Lesley University.

    Returns after 30 days

    If you wish to return all or a portion of your refund after 30 days from the date the funds were posted to your student account, contact your loan servicer directly.

    1. Find the servicer of your loan: Go to www.NSLDS.ed.gov and log in or create an account.
       
    2. Select the loan that generated your refund. Get the servicer’s contact information.
       
    3. Contact the servicer directly. Inquire about their procedures for making a payment on your loan.
       
    4. Be clear if you’re making a payment on a recently disbursed loan. It may be possible to credit your payment as a return of funds, instead of a repayment.
Contact Student Accounts